Posted: November 22nd, 2016

A quality collaborative or Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) with which your institution is involved for quality measurement and performance

Quality Collaboration

Congratulations! You have been appointed the Chief Quality Officer for your institution (Kendall Regional Medical Center). Your primary role will be to undertake initiatives that increase the institution’s quality scores.

Research at least five recent, peer-reviewed sources that discuss successful quality initiatives implemented in other health care organizations similar to yours.

• What were the quality issues the organizations faced and how were they addressed?
• What are the similarities between your organization and the ones you researched?

Write a 1,050- to 1,400-word paper that uses your research to address three to five quality improvement measures that your organization must implement. Include the following:

• A quality collaborative or Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) with which your institution is involved for quality measurement and performance
• The purpose of the quality collaborative or HCAHPS, the quality measures, and the tools used
• A general description of data that must be collected
• A comparison between these scores or benchmarks and the state and national averages

Provide in-text citations and references for all sources cited.

Use the above criteria as first level headings.

Format your paper, including reference page, according to APA guidelines